What is SneezeBox and why is my information needed?

SneezeBox® is an online hosted service that allows users to distributed interactive videos through emails and weblinks. Because SneezeBox is Web based, it requires the use of first and last names, billing contact information, a password and a valid email address as a login. Therefore, at a minimum, we require such necessary information during the registration process. The TRUSTe program covers only information that is collected through this Web site, and does not cover information that may be collected through software downloaded from this site.

What information does SneezeBox gather/track and how is it used?

PERSONAL INFORMATION: Because of the nature of our product, we must collect personal information from users during the registration process, including (at minimum) first and last names, an email address to be used as a login, billing contact information, credit card number and a password. When a user registers online for the service, SneezeBox will take steps to validate the credit card and billing information supplied to us to ensure it is accurate. Your email address may be used to send you periodic newsletters from SneezeBox and SneezeBox. Users can opt out of promotional emails at anytime, but will still receive communications such as receipts, confirmation emails and customer service updates that are considered necessary to provide the service to you. We use the information collected to deliver services, process payments, update our records, communicate with you about products and services and generally maintain your accounts with us. We do not share, sell, trade, or rent your personal information to third parties for unknown reasons.

Because of our commitment to present the best possible product to all our users, we track the category of services selected by our individual users as well as all information pertaining to user satisfaction. To ensure the quality of our product, we reserve the right to maintain evaluation and feedback records.

SECURITY INFORMATION: SneezeBox also collects certain standard information about your computer for security and identification purposes. This information may include: IP addresses, domain names, access times, cookies, and other uniquely identifying information of machines. This information is used for the operation of the service, to identify and protect our customers and to control unauthorized use or abuse of our services. All information is encrypted during transmission and is stored securely within our servers.

SURVEYS: In addition to required member information, we may conduct surveys and ask users to volunteer demographic information to be used on an aggregate basis for internal market research, presentation to advertisers and joint research projects with outside companies involved in product development. We use such information to better focus our product and personalize the scope of services offered to each individual user. Such information will not be passed to third parties without your prior consent unless where required by applicable law.

COOKIES: A cookie is a small data file that certain Web sites write to your hard drive when you visit them. We use cookies to track user traffic patterns and hold certain registration information. When you register at SneezeBox sites, we use cookies to store unique, randomly assigned user IDs that we generate for administrative purposes. We do not store passwords or any Personal Information about you in the cookies.

We continuously improve our Web sites and utilize different Web analytic tools to help us do so. We are interested in how visitors use our Web sites, what they like and dislike, and where they have problems. The Web beacons used in connection with our Web analytics services do not share any personally identifiable information about our Web site visitors with third parties. Our tools may gather data such as what browser a person uses, what operating systems are used, and what content, products and services are reviewed when visiting or registering for services at one of our Web sites. This information is used solely to assist SneezeBox in maintaining a more effective and useful Web site for our customers.

With whom does SneezeBox share the information?

Ensuring your privacy is important to us. We do not sell, trade or rent your personal information to third parties.

SneezeBox products and services by necessity require us to provide some of your information to third parties. We may occasionally employ other companies to perform functions on our behalf. Examples include processing credit card payments, sending postal mail and email, analyzing data and providing marketing assistance. They have access to personal information needed only to perform their functions and may not use it for any other purpose. Further, they must process the personal information in accordance with this Privacy Policy. Also, in the event that SneezeBox or substantially all of its assets are acquired, customer information will be one of the transferred assets. For more information on how you will be notified in this instance, see Section 5 below.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

How can I review, correct and update my personal information?

If you wish to change or review your personal information, go to your My Account page. There you can access or update the personal information and account history we have on file. You can also change your email subscription status to receive our newsletter, and our email marketing communications including promotions we send on behalf of third-parties. Please contact us at support@sneezebox.com if you need assistance in updating or reviewing your information. SneezeBox will respond to your request to review the information we have on file for you within 30 days.

How can I opt out of SneezeBox's collection, use and distribution of my information?

To change your email subscription status to receive or to stop receiving marketing communications administered by SneezeBox or to opt out of SneezeBox's collection, use and distribution of your information as stated above, please go to the Account Information page, enter your email address and then click Submit. Users who would like to delete their account can contact us at support@sneezebox.com for assistance.

This privacy policy is subject to change. If we are going to use your personally identifiable information in a manner materially different from that stated at the time of collection, we will notify you via email. You will have a choice as to whether or not you consent to the usage of your information in a different manner. In addition, if we make any material changes in our privacy practices that do not affect user information already stored in our database, we will post a prominent notice on our Web site notifying users of the change.

How does SneezeBox protect my information from loss, misuse or alteration?

SneezeBox uses industry-standard efforts to safeguard the confidentiality of personally identifiable information, including encryption, firewalls and SSL (Secure Sockets Layer).

Furthermore, SneezeBox is not liable for loss of passwords due to user carelessness. If you lose control over your password, you may lose control over your personally identifiable information. If you believe your password has been compromised, we recommend that you immediately change your password.

Who can I ask if I have additional questions?

For additional inquiries about the privacy of your information, you can contact SneezeBox via email at privacy@sneezebox.com, by calling +1-888-WWM-4OMG or by writing to us via regular mail at: SneezeBox, 3457 Ringsby Court, Unit 304, Denver, Colorado 80216. To reach our Global Customer Support department, you may contact us at support@sneezebox.com.